Play Smart, Play Safe on LovePH

1 Our Commitment to You

At LovePH, responsible gaming is not just a legal requirement — it is a core part of how we operate. We want every player from Manila to Cebu, from Davao to Quezon City, to enjoy the platform without it becoming a problem in their lives.

Online gaming is meant to be fun. It is entertainment, like going to the cinema or watching a PBA game with friends. The moment it stops feeling that way — when it starts feeling like pressure, obligation, or the only way to recover money — that is the moment to step back and use the tools available to you.

LovePH does not make promises of guaranteed winnings. Every game on the platform involves risk, and outcomes are determined by chance. There is no strategy, system, or betting pattern that guarantees a profit. Please keep this in mind every time you play.

2 Player Control Tools

LovePH provides a set of account-level tools that put you in control of your gaming activity. These are available through your account settings and can be adjusted at any time.

3 Recognising the Warning Signs

Problem gambling can develop gradually, and it is not always easy to notice in yourself. Here are some common signs that gaming may be becoming a concern rather than a hobby:

If any of these feel familiar, please use the tools in your account or reach out to LovePH support. Recognising the issue early is the most important step.

4 Budgeting and Staying in Control

One of the most practical ways to keep gaming fun is to treat it like any other leisure expense — set a clear budget before you start, and stick to it.

Setting a Gaming Budget

Before you deposit, decide on a fixed amount in PHP that you are comfortable spending as entertainment — money you do not need for rent, food, bills, or savings. This is your gaming budget. Once it is gone for the week or month, stop. Do not dip into other funds to continue.

Using LovePH's deposit limit tool to enforce this budget automatically is the most reliable way to make sure you stay within it, even during an exciting session when it can be tempting to keep going.

Time Management

Time limits matter as much as money limits. It is easy to lose track of time when you are watching a live match or spinning through a slot game. Consider setting a phone timer when you start a session, or use LovePH's session reminder feature. Stepping away from the screen regularly — even for just a few minutes — helps you stay clear-headed and in control.

Practical Tips

• Never play when you are tired, stressed, emotionally upset, or under the influence of alcohol.
• Do not view gaming as a way to earn income or solve financial problems. It is recreation, not a job.
• Balance your gaming time with other activities — spending time with family, exercise, or other hobbies.
• Take regular breaks during sessions, and do not play for extended periods without pausing.
• Review your account history regularly so you always know exactly how much you have deposited and spent.

5 Self-Exclusion

Self-exclusion is available for any LovePH player who feels they need a meaningful break from gaming. It is a voluntary, account-level measure that suspends your access to the platform for a set period.

How It Works

Once self-exclusion is activated on your account, you will be logged out and unable to log back in for the duration of the exclusion period. LovePH will also suppress any promotional communications to your registered email and mobile number during this time.

Self-exclusion is not a punishment — it is a tool designed to give you the space and time you need without having to rely on willpower alone. Any pending withdrawals on your account at the time of exclusion will be processed normally.

Requesting Self-Exclusion

You can activate self-exclusion through your account settings, or by contacting LovePH support directly. Support is available to assist you through the process without judgment. When requesting exclusion, you can specify the duration that works best for your situation.

Returning After Self-Exclusion

When your self-exclusion period ends, your account will not automatically reactivate. You will need to contact support and confirm that you wish to resume play. This deliberate step is designed to make sure the decision to return is a considered one, not an impulsive one.

6 Protecting Minors

LovePH is strictly for players aged 21 and above. We do not allow minors to register or access the platform under any circumstances.

All new accounts go through identity and age verification as part of the registration process. Any account that cannot be confirmed as belonging to an eligible adult will not be activated. If we discover that a minor has accessed the platform, that account will be immediately closed and all associated funds returned appropriately.

If You Share a Device or Home

If you share a computer, tablet, or mobile phone with family members — including younger siblings or children — please take steps to ensure they cannot access your LovePH account. Practical steps include:

• Never save your LovePH login credentials on a shared device.
• Always log out of your account when you are finished playing on a shared device.
• Use device-level screen time or parental control settings to restrict access to gaming sites on shared devices.
• Keep your username and password confidential at all times.

Keeping your account secure protects both you and anyone else in your household.